Real Estate & Property Listings
Listing search, map-based browsing, virtual tours and application forms — where fair housing sits alongside the ADA.
Housing has a second statute watching, and listings are mostly pictures.
Property sites are built around exactly the components that break: a map you drag, filters that update results silently, image galleries, embedded virtual tours, and floor plans published as pictures. Housing also brings a second line of exposure, because access to housing information engages fair housing considerations as well as ADA Title III.
What's at stake: If a disabled renter or buyer cannot search, filter or apply on the same terms as anyone else, the problem is not merely a poor experience. It is differential access to housing, which is a considerably more serious framing than a usability complaint.
This is you if
- Search results update when filters change with nothing announced
- Map browsing is the only way to search by area
- Floor plans and property details are images of text
- Rental applications run on a third-party platform nobody has tested
What we actually do, in order.
Make search work without the map
A complete, operable list and filter path that does not require dragging or pointing, with result changes announced.
Fix listing content
Property details, amenities and floor plan information as structured text rather than pictures, which also improves search visibility.
Audit the application
The rental or offer application, including any third-party screening platform, tested end to end with assistive technology.
Handle tours and media
Virtual tours and video get evaluated, with an accessible equivalent where the embedded product cannot be fixed.
Deliverables, not a status update.
- A search and filter path that works without a pointer
- Listing information available as real text
- An accessible application journey, including vendor steps
- A documented position on fair housing and ADA exposure
Services this draws on
Industry context: Real Estate
Other situations we're brought in for.
Events & Ticketing
Seat maps, timed checkout and accessible seating inventory — where the ADA is specific about what online purchase must allow.
Read the use caseMunicipal Government Websites
Meeting the ADA Title II web rule across a sprawl of departments, portals, and decades of posted PDFs.
Read the use caseColleges & Universities
Coordinating accessibility across hundreds of department sites, an LMS, and course content nobody centrally controls.
Read the use case