Digital Transformation Score

Question 1 of 8

Do you have a documented technology roadmap tied to business goals?

No roadmap exists Informal ideas, nothing documented A roadmap exists but is loosely followed Documented, prioritized, and actively followed

Question 2 of 8

Do your core systems integrate with each other?

No — mostly disconnected tools Some integration, a lot of manual work Reasonably integrated Well integrated, minimal manual bridging

Question 3 of 8

When you buy new software, how is the decision usually made?

Whoever's frustrated buys something Some evaluation happens, inconsistently A defined evaluation process exists Rigorously evaluated against the roadmap and real requirements

Question 4 of 8

Is an executive accountable for digital/technology strategy?

No one owns it Informally, alongside other responsibilities A leader owns it, part-time A specific executive is formally accountable

Question 5 of 8

How well do past technology implementations deliver on their promised ROI?

Consistently underdeliver Mixed results Usually deliver reasonably well Consistently deliver, with ROI tracked

Question 6 of 8

Is change management (training, communication) part of tech rollouts?

Rarely — tools get deployed with little support Some training, inconsistently Reasonably planned for Deliberately planned and budgeted for every rollout

Question 7 of 8

Can leadership get accurate reporting without manual data assembly?

No — reporting takes days of manual work Possible but slow Reasonably fast Instant, from integrated systems

Question 8 of 8

How would you rate overall digital maturity relative to where the business needs to be?

Significantly behind Somewhat behind Roughly keeping pace Ahead of where it needs to be today