SaaS Vendors in Procurement Review
Producing a defensible VPAT and closing the gaps it exposes — before accessibility stalls the deal.
Accessibility has quietly become a gate in your sales cycle.
Public-sector, higher-education, and enterprise buyers increasingly require a VPAT (Voluntary Product Accessibility Template) and an Accessibility Conformance Report before they'll sign. Deals stall in security-and-accessibility review, and sales teams discover the problem with a signed contract on the table.
What's at stake: A VPAT that overstates conformance is worse than no VPAT: it becomes a contractual representation you can be held to. An honest one with a dated roadmap wins deals; an inflated one creates liability and gets caught by buyers who test.
This is you if
- A buyer asked for a VPAT or ACR and nobody knows who owns producing one
- Accessibility shows up as a blocker late in the sales cycle
- Your product was built quickly with a component library nobody audited
- You need to sell to public entities now bound to WCAG 2.1 AA
What we actually do, in order.
Audit against the right standard
WCAG 2.1 (or 2.2) Level AA plus Section 508 and, where the buyer is European, EN 301 549 — mapped criterion by criterion.
Write an honest ACR
Supports / Partially Supports / Does Not Support with real remarks per criterion, prepared in the current VPAT format buyers expect.
Roadmap the gaps
Everything marked partial or failing gets an owner and a target release, so the report tells a credible story instead of an aspirational one.
Fix the design system
Most product-level failures trace back to a handful of shared components. Fixing those closes findings across dozens of screens at once.
Arm the sales team
A short accessibility brief so account executives can answer buyer questions accurately instead of escalating every one to engineering.
Deliverables, not a status update.
- A current, defensible VPAT / Accessibility Conformance Report
- A prioritized engineering backlog tied to specific WCAG criteria
- Accessible shared components that prevent new findings
- Procurement reviews that stop being a deal-stage surprise
Services this draws on
Industry context: Technology & SaaS
Other situations we're brought in for.
Banks, Credit Unions & Insurers
Account opening, online banking, and claims flows that hold up to both regulators and screen readers.
Read the use caseResponding to a Demand Letter
A fast, documented response when an accessibility demand letter or complaint arrives.
Read the use caseBuilding Accessibility Into a Redesign
Getting conformance as an output of the redesign instead of a remediation project six months later.
Read the use case